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Desktop Management
Analyst reports show that 30-45% of IT budget in an average enterprise goes to desktop support. Enterprises (Customers) face various challenges in desktop deployment, management and security. To address these challenges and to reduce ongoing desktop support costs, Aikia has developed a packaged service offering end-to-end desktop management needs of Enterprises (Customers). This comprehensive Desktop Management program encompasses both on-site and remote support. In addition, this offering constitutes services spanning desktop life cycle from deploying the desktops including software, data management, asset management, running the network and supporting the users.
Whether you are a small company or a multi-national operation, Aikia can tailor the solution to meet your own particular needs and requirements. For a single monthly price per seat, you will be free from the issues surrounding managing your desktop environment so you can focus on your core business.
Why AIKIA
Aikia’s end-user services outsourcing will enable your business to transfer the operation of your desktop environment and processes to the experts at Aikia, leaving you free to concentrate on your core business.
Through outsourcing, you will gain a cost-effective and flexible solution to your desktop needs. You will benefit from cost savings, because Aikia will use its proven model to reduce the total cost of ownership of your desktop environment, including both direct a nd life-cycle support costs.
Aikia’s desktop outsourcing team will ensure that each user has the right tools and the network runs smoothly, leading to high satisfaction levels and increased productivity.
With Aikia managing your desktop environment, you will experience improved security of your data and infrastructure, and your own IT staff will be able to focus solely on delivering the technology solutions to your company’s core business objectives.
Benefits
Improved ROI and reduced TCO through standardization and more efficient operations.
Reduction in risks through guaranteed service levels, reduction of incidents, predictive cost model, minimized staff turnover impact.
Access to Microsoft tools, technologies and maturity models to assess current state.
Improved support and end-user experience.
Flexible pricing models and SLAs that accommodate dynamic business needs.
Increased transparency to ensure effective control of IT budget.
Increased scalability to support growth in core business.
Contact US Today and we’ll show you the best way to get the most bang from your IT budget.
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